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Advertising Standards Authority
Complaints Dept tel 020 7 580 5555 e-mail inquiries@asa.org.uk website www.asa.org.uk (provides on-line complaints form) write to Advertising Standards Authority, 2 Torrington Place, London WC1E 7HW

BBC Information Line tel 08700 100 222 e-mail info@bbc.co.uk website www.bbc.com contact details for specific programme producers are obtainable from the Information Line or via the website. For serious complaints write to Head of Programme Complaints, BBC Broadcasting House, London W1A 1AA

Broadcasting Standards Commission tel 020 7 808 1000 e-mail bsc@bsc.org.uk website www.bsc.org.uk write to Broadcasting Standards Commission, 7 The Sanctuary, London SW1P 3JS

Channel 4 Viewer Enquiries tel 020 7 306 8333 website www.channel4.com write to Channel 4 Television, 124 Horseferry Road, London SW1P 2TX

Channel 5 Duty office tel 08457 05 05 05 website www.channel5.co.uk (provides on-line complaints form) write to Duty Office Channel 5 Broadcasting Ltd, 22 Long Acre, London WC2E 9LY

How to Complain excellent website with info on making your complaints count; also has contact details for many media outlets website www.howtocomplain.com

ITV Programme Complaints tel 020 7 843 8000 e-mail dutyoffice@itv.co.uk website www.itv.co.uk write to ITV Network Limited, 200 Grays Inn Road, London WC1X 8HF

Independent Television Commission (ITC) tel 020 7255 3000 website www.itc.org.uk (provides on-line complaints form) write to ITC, 33 Foley Street, London W1W 7TL (also have regional offices)

Radio Authority switchboard tel 020 7 430 2724 e-mail prog&ad@radioauthority.org.uk website www.radioauthority.org.uk write to Radio Authority, Holbrook House, 14 Great Queen Street, London WC2B 5DG

Press Complaints Commission Helpline 020 7 353 3732 (can provide contacts details for newspapers etc.) e-mail pcc@pcc.org.uk website www.pcc.org.uk write to Press Complaints Commission, 1 Salisbury Square, London EC4Y 8JB

Mind Media Alert Telephone Hotline (messages only) 020 8215 2499 switchboard tel 020 8 519 2122 e-mail: contact@mind.org.uk website www.mind.org.uk write to Mind, 15 - 19 Broadway, London E15 4BQ

Mental Health Media tel 020 7 700 8171 e-mail info@mhmedia.com website www.mhmedia.com (provides on-line nomination form for Mental Health Media Awards) write to Mental Health Media, 356 Holloway Road, London N7 6PA

Press Wise tel 0117 941 5889 e-mail pw@presswise.org.uk website www.presswise.org.uk write to PressWise, 38 Easton Business Centre, Felix Road, Bristol BS5 0HE